I tend to write about weighty things.
Life also has little details.
I still pay for some restaurant meals
with cash, especially if it's a lunch where the total bill is under
$20. Waiters have been making occasional mistakes for as long as
there have been waiters, yet today I write about something else.
It may have been ten years ago that I
first ran into the idea of waiters deliberately not giving you exact
change. The first problem is psychological. When people my age were
young, a quarter was a valuable coin -- because of inflation but also
because children are much poorer than adults. It is no longer of much
importance to you if you're being a rational economic actor, but it
still has that trace in my feelings. So if their change is off by
even a quarter, it is already changing the rules of the game. They're
forcing you into the realm of approximations where you're supposed to
think that maybe a quarter doesn't matter. I've never known a waiter
at a Chinese restaurant to do this, and it's one nice feature of
Chinese restaurants (a tiny one, to be sure).
Say the bill is $10.25 and you give
them a twenty. If they bring you a five and ten ones, I find it
mildly annoying for the reasons above but not too bad. I figure they
are being generous and offering me a free quarter. I proceed to leave
a cash tip. I can verify it's correct because I see two ones there
and know it is 20% of my ten-dollar tab.
What I really dislike is when they only
bring you a five and four ones. You've been shorted by seventy-five
cents. Who has pocketed that seventy-five cents? I assume it is the
waiter, not the restaurant, though it's not entirely clear. Next,
they are assuming you are going to leave a tip -- which goes against
the social form of a tip as a voluntary payment. But what's more,
they are making you do extra math. If I want to leave a 20% tip I
should now put down one dollar bill and a quarter. Now when I look at
the cash on the table as against my ten-dollar tab, it looks like a
very poor tip. But if a quarter isn't important, then I could just
leave a dollar. Yet I'm also aware that that is a tip under 20%, so
there's some temptation to leave an extra dollar to be sure it's
enough.
As long as we as a society are still
using coins, we should use them right, partly to be in harmony with
our past.
I am happy with retail stores that have
a dish of pennies, because you can grab one to cover your purchase of
$10.01, and it's also a place to put the few pennies you might get in
change. Even when I was young, pennies were not very important. But
the vital thing is that it is voluntary. I can if I choose fish in my
pocket for that extra penny I owe, and I can pocket the pennies I get
from change. I think of penny dishes as an arrangement you see in
places on the lower end of the economic spectrum. Maybe there's some
stigma attached to it, but I don't think there should be.
I am sympathetic to restaurants adding
18% or 20% to the bill for parties of five or more. When it's no one
person's job to make sure everything adds up to include a decent tip,
I presume the total is often short, which is why they adopt these
policies. In that case there is real money at stake.
In fact, when I order a lunch special
that costs $10 and ask for water as my beverage (because in fact
water is the beverage I want most), I will typically leave a tip of
30% or even 40%. They've done as much work as they would for a more
expensive meal. But that is my choice, and that makes all the
difference.